Shipping Policy

Last updated: 16-08-2025

This Shipping Policy outlines how Zaavix handles order fulfillment and delivery.

1. Processing Time

  • Orders are processed within 1-2 business days
  • Business days are Monday through Friday, excluding holidays
  • Custom or personalized items may require additional processing time
  • You will receive a confirmation email when your order ships

2. Shipping Methods and Timeframes

Standard Shipping:

  • Delivery: 5-7 business days
  • Cost: $5.99 (Free on orders over $50)

Expedited Shipping:

  • Delivery: 2-3 business days
  • Cost: $12.99

Express Shipping:

  • Delivery: 1-2 business days
  • Cost: $24.99

International Shipping:

  • Delivery: 7-21 business days depending on destination
  • Costs vary by location and weight

3. Shipping Locations

  • We ship to all 50 US states
  • International shipping available to select countries
  • PO Boxes and APO/FPO addresses accepted
  • Some restrictions may apply to certain products

4. Shipping Costs

  • Calculated at checkout based on weight and destination
  • Free standard shipping on orders over $50 (US only)
  • Shipping costs are non-refundable

5. Order Tracking

  • Tracking information will be emailed after shipment
  • Track your order at [carrier website] using the provided number
  • Allow 24 hours for tracking information to update

6. Delivery Issues

If your package is lost, damaged, or undelivered:

  • Contact us within 30 days of expected delivery
  • We will work with the carrier to resolve the issue
  • Replacement or refund may be provided

7. Address Accuracy

  • Ensure shipping address is complete and accurate
  • We are not responsible for packages shipped to incorrect addresses
  • Address changes may not be possible after order processing

8. International Orders

  • Customers are responsible for customs duties and taxes
  • Delivery times may vary due to customs processing
  • Some products may be restricted in certain countries

9. Holiday Shipping

During peak seasons:

  • Processing times may be extended
  • Shipping deadlines will be posted on our website
  • Plan accordingly for gift deliveries

10. Delivery Confirmation

  • Signature confirmation may be required for high-value orders
  • Packages may be left at delivery address unless signature required
  • Contact carrier for specific delivery instructions

11. Contact Information

For shipping inquiries: Email: shipping@zaavix.com Phone: [YOUR PHONE NUMBER]